Indiana State University Library

Indiana State University Library Blog

Campus Printers Down Today 3-5pm

Posted by isulib on July 13, 2012

The public printers will not be available from 3-5pm this afternoon due to OIT maintenance.  Signs have been posted on each of the Library’s printers.

Need to know more?

Pharos Student Print Server Software Upgrade at 3:00 p.m. – 5:00 p.m. on July 13th, 2012

What is happening?

Pharos and OIT staff will be upgrading Pharos Uniprint 8.3 and MobilePrint 1.2 from Controlled Release to General Release.

Who is impacted?

This will impact anyone using the ISU Pharos student print queues (Student_Color and Student_BW) and Release Stations from 3:00 – 5:00 p.m on July 13th while the software upgrade takes place.   It is anticipated the outage will be less than one hour, however, the entire maintenance window may be required.

Why is this change being made?

To maintain version currency and to fix known issues with the current version of the software.

How will this change impact me?

Print jobs cannot be sent to the student print queues (Student_Color and Student_BW) and Release Stations will be unavailable during the maintenance window.  Printing and/or releasing of print jobs needs to be completed either before or after the maintenance window.

What do I do if I have questions or issues?

Contact the Help Desk at extension 2910 and a ticket will be created.

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